Rhiannon commissions, direct from the workshops and master makers, a very choice selection of instruments crafted to her specifications so every tone quality and price range is represented. Many products are made exclusively for Fiddleheads, such as her Bellissima violins and Voxy bows. She only sells instruments with the best tone qualities for the price and many of her name-brand instruments are special “Fiddleheads Exclusive” editions with added improvements over the standard lineup.
She then ensures every single instrument is properly set-up to her specifications with her luthier before they are put up for sale. Each instrument then is tested and played by her personally before they ship out. If she thinks it could sound or play better, back to the luthier bench it goes. Rhiannon also personally “plays-in” some new master level instruments (as time allows) so their tone has begun to open up before going out to their new owners.
Instruments are stored and shipped from her optimized studio in the high-desert city of Kamloops, BC, one of the driest locations in Canada, ensuring the woods will cure properly and provide the absolute best tonal maturation possible. This is far superior than operating in a humid region, such as the deep south of the United States, which is hard on new instruments’ tonal and physical maturation.